Get in Touch With Us

We’re committed to helping you get the right documents for your trip to Morocco. Our comprehensive application service includes dedicated customer support.

Apply through our site to get personalized help throughout the e-Visa process. Take a look at what our moroccovisa.com team offers:

We aim to provide you with in-depth guides on Morocco’s travel policies. Here are our most visited pages:

Our team of experts is here to help 24/7. If you have a question about your e-Visa for Morocco, contact us for expert help. We guarantee to get back to you with an answer within 72 hours.

Get e-Visa help

To get assistance while filling in your application form, click on the question mark icon for detailed guidance on what’s required in each section.

If you prefer to email us, send us a message at: info@moroccovisa.com

Have questions about data security? Read our privacy policy to learn how we protect your personal information.

Check some of the most commonly asked questions below for more details on how to contact us:

How do I contact Moroccan consulates or embassies for specific queries?

Most countries have an embassy or consulate of the Kingdom of Morocco. Search for your nearest diplomatic mission to find the contact details or to schedule an appointment.

If your query relates to your eligibility for a Moroccan e-Visa, we can help. Fill out our contact form, and we’ll be in touch as soon as possible.

What languages is customer support available in?

The official government application site offers a French language contact form, but there are no other language options or guarantee of when you’ll receive a response.

Our site offers customer support throughout your e-Visa application in over 15 languages, with fast response rates. We speak English, Spanish, French, Russian, Arabic, and Ukrainian, amongst many others.

What are the customer support working hours?

For general queries, complete our Contact Form anytime. We guarantee to get back to you within 72 hours.

Our Customer Support team is also available through email. Get in touch about any queries or problems related to your e-Visa.

Can I get help while filling out my visa application form?

When you fill out the moroccovisa.com form, you’ll find built-in tooltips with guidance on each section of the application. They’re designed to help you understand exactly what information is required.

By clicking on the question mark icon next to each section, you’ll see our expert guidance.

What should I do if I have not received a response within 72 hours?

You should hear from us about the status of your e-Visa application within 1 to 3 days.

If you have not received an email during this period, check your junk mail folder in case the email has been redirected mistakenly. Contact us if you cannot locate an email with a response to your e-Visa request after 72 hours.